Privacy
Privacy Policy
Effective date: 7 July 2026. This launch draft is pending final legal review before paid public launch.
1. About this policy
This Privacy Policy explains how Iron Atlas Pty Ltd ACN 699 650 283 ABN 86 699 650 283 trading as Modular MathDesk collects, uses, holds, and discloses personal information for the Modular MathDesk website, account portal, licensing services, update services, and desktop application.
Modular MathDesk is intended for users in Australia at launch. The product is designed for engineers, scientists, students, and other technical users. Direct account holders must be at least 18 years old, or use the service with the involvement and supervision of a parent, guardian, school, university, employer, or other responsible organisation.
General contact: [email protected]. Support contact: [email protected]. Privacy contact: [email protected]. Legal notices address: Suite 1087, Level 1, 241 Adelaide St, Brisbane City QLD 4000.
2. Launch draft pending final legal review
This is a launch draft pending final legal review. The company identity and public contact details have been updated for beta launch, but this policy should still be reviewed before paid public launch.
3. Information we collect
Account information: name, email address, password authentication data, email verification status, account identifiers, and session information handled through Better Auth.
Early-access information: email address, optional name, optional role or use case, source information, consent records, IP address, and user agent when you request beta or early access.
Security and access information: IP address, user agent, authentication events, session events, license keys, license validation records, hashed device identifiers, device activation records, support-handled device reset or deactivation records where applicable, and entitlement records.
Billing information: Stripe customer identifiers, subscription status, billing plan, payment status, invoice and checkout references, and related billing metadata. Payment card details are processed by Stripe and are not stored by Modular MathDesk servers.
Email information: email addresses, delivery metadata, and transactional email records required to send account, verification, password reset, billing, license, and service emails through Resend.
Support and bug-report information: information you include when contacting us or submitting a bug report, including your name, email address, product details, billing or license context, screenshots, logs, document/debug snapshots, or other material you choose to provide. You should review bug reports, logs, screenshots, and snapshots before sending them because they may include confidential or sensitive content from your documents or device.
Update information: when the desktop application checks for updates on startup or periodically while running, it may call the Modular MathDesk web API and provide the information needed to determine the latest available version and platform-specific download details.
4. Documents, modules, and desktop data
Modular MathDesk documents and modules are stored locally on your device or in shared folders you manage. Modular MathDesk servers do not store your documents or modules.
If you choose to keep documents in a cloud-synced folder, network drive, shared folder, source-control repository, backup system, or collaboration service, that storage is controlled by you and the relevant third-party provider or organisation.
The desktop application stores license information locally, including the license key and an offline validation cache containing license and hashed device information. You are responsible for keeping your device, user profile, backups, and local files secure.
The desktop application does not send telemetry or crash uploads to Modular MathDesk servers in the current launch build.
5. Desktop AI features
Desktop AI features are bring-your-own-key. AI requests are sent from your device directly to the selected AI provider using credentials you configure.
OpenRouter is the current user-facing provider. OpenAI support may exist in code or future builds but should not be treated as available unless it is exposed in the product. Depending on the feature you use, requests to an AI provider may include worksheet context, file paths, calculation results, errors, images, prompts, and other information you choose to send or that is needed to perform the requested AI operation.
Modular MathDesk servers do not proxy, store, or review desktop AI prompts or responses in the current launch build. Your use of AI providers is also governed by the terms and privacy practices of those providers.
6. How we use information
We use information to create and secure accounts, authenticate users, provide subscriptions, process billing through Stripe, issue and validate license keys, manage device activations, send service emails, provide support, check for updates, prevent abuse, troubleshoot issues, keep records, and comply with legal obligations.
We do not sell personal information. We do not use locally stored Modular MathDesk documents or modules to train AI models.
7. Service providers and disclosures
We disclose information to service providers where needed to operate Modular MathDesk, including Stripe for billing, Better Auth-related account infrastructure, Resend for transactional email, hosting and database providers, and professional advisers.
We may disclose information if required by law, to enforce our terms, to protect security, to respond to suspected fraud or abuse, or as part of a business sale, merger, restructure, or asset transfer.
Some service providers may process information outside Australia. Where this occurs, we take commercially reasonable steps appropriate to the service and information involved.
8. Retention and security
We retain account, billing, license, security, support, and legal records for as long as reasonably needed to provide the service, manage subscriptions and licenses, resolve disputes, meet accounting and tax requirements, maintain security records, and comply with law.
We use administrative, technical, and organisational safeguards intended to protect information. No internet service, software system, or storage method can be guaranteed to be error-free, secure against every risk, or continuously available.
9. Access, correction, and deletion
You may request access to, correction of, or deletion of personal information by contacting [email protected]. We may need to verify your identity before acting on a request.
Some information may need to be retained where required for billing, tax, security, dispute resolution, backup integrity, fraud prevention, or legal compliance.
10. Questions and complaints
Questions or privacy complaints should be sent to [email protected]. We will assess complaints and respond within a reasonable period. If you are not satisfied, you may have rights to contact the Office of the Australian Information Commissioner.